Front Office

Front Office

Simply A Better Way To Work

It's not just the front office - it's the front line for patient interaction and first impressions. Front office staff are tasked with managing stacks of paperwork while also managing patient expectations. So how do you keep the flow of patients, information and work moving efficiently? Your answer: PRO Solutions from MD Synergy.

PRO Solutions empowers the front office with an array of easy-to-use tools designed to increase efficiency, reduce manual labor and improve the way staff manages paperwork, patients and information. We consider the role each person plays at your practice and design our applications around them, ensuring access to information is both intuitive and easily accessible.

Front Office Benefits

Automate Manual Tasks.

How much time does your front desk staff spend preparing patient charts, entering patient information, handwriting receipts, and completing countless other manual tasks? Have you considered the cost involved? MD Synergy automates these redundant labor-intensive tasks, making your front desk a frontier of efficiency.

Find Information Instantly.

No more digging through cumbersome files and searching for one piece of patient information. PRO Solutions takes patient data out of the filing cabinet, and puts it right at your fingertips. All patient information is captured and centralized in a single application, allowing you to instantly access the information you need, when you need it.

Email And Fax In One Click.

Send and receive emails and faxes to and from physicians, hospitals, labs, patients and pharmacies, right from your computer and desk, with a click of the mouse.

Securely Accept Payments.

PRO Solutions automates and simplifies the payment process at the front desk. The system alerts you to the patients' co-pay and balance at check-in time. You either swipe a credit that processes the transaction instantly and posts the payment to the patient account, or collect an alternative payment method while generating a patient receipt. It's just that easy.

Instantly Verify Eligibility.

PRO Solutions instantly verifies a patient's eligibility in real-time for insurance coverage, either while scheduling the appointment, or for walk-in patients, at the front desk, saving you the time and hassle of calling the payer to verify eligibility over the phone.

Reduce Redundancies.

You no longer have to repeatedly enter the same patient information and demographics. Through PRO Patient Portal's automatic online patient check-in system, patients enter all their demographics so you don't have to. And once that information's captured, you never have to enter it again.

Simplify Scheduling.

PRO Solutions easy-to-use calendar-based scheduler makes it simple to manage patient appointments and keep track of physicians' schedules. The system even has the ability to automatically confirm, cancel and reschedule appointments, and send out patient reminders – saving you significant time.