A seamless, integrated telemedicine solution that connects you with patients over high-quality, HIPAA-secured video calls, without ever leaving the chart. Patients receive an automatic link with their appointment confirmation, making virtual care as easy as in-person appointments.
Take your practice to the next level with a telemedicine experience designed around how you actually see patients, every visit, every time.
Powered by Zoom, Althea Smart EHR’s telemedicine delivers the video quality and connection reliability you expect in today’s fast-paced healthcare environment.
Say goodbye to fragmented experiences, conduct every telemedicine call directly within the patient’s chart. Notes, medications, labs, and orders all stay in view during the visit.
No need to manually share links, patients receive their meeting link automatically with their appointment confirmation, so joining a visit is as simple as tapping a text.
Althea Smart EHR telemedicine works the way your practice already works, appointments, reminders, visits, and charts, all in one flow.
Schedule the visit as a telemedicine appointment type in MD Synergy, same workflow as any in-office visit.
Patient receives their meeting link automatically with the appointment confirmation via SMS, no staff follow-up.
Patient taps the link and joins directly in Safari, Chrome, or Edge, no app install, no account, no download.
Provider joins from the appointment. Visit runs inside the chart, notes, orders, and prescriptions happen in real time.
A scheduled appointment goes in. A secured, documented video visit comes out, inside the patient chart.
The essentials, clinical, technical, and compliance, answered briefly.
Schedule the appointment as a telemedicine visit on the Althea Smart EHR calendar. The patient receives a secure meeting link automatically with their appointment confirmation. They tap the link to join directly in a browser. You join from the appointment on your schedule, the visit runs inside the patient chart.
No. Patients join the visit in Safari, Chrome, Firefox, or Edge, desktop or mobile, with one tap on the meeting link. No app install, no account creation, no plug-in. This is one of the top reasons practices switch to Althea Smart EHR for telemedicine.
Yes. Because the visit runs inside the chart, you have full access to notes, medications, labs, imaging, and orders alongside the video. Document the encounter, send an e-prescription, order a test, and book the follow-up without switching windows or apps.
Althea Smart EHR telemedicine is powered by Zoom, the same infrastructure used by hospitals and enterprises. Adaptive bitrate automatically scales to the patient’s connection quality so the call stays stable even on a weaker network.
Yes, fully HIPAA-compliant. Audio and video are end-to-end encrypted in transit. MD Synergy signs a BAA with every practice, and all infrastructure is designed for healthcare, no recording retained unless the practice explicitly chooses to save one.
Yes. Add additional participants with a second one-tap link, ideal for pediatric, geriatric, and complex-care encounters where a family member or translator needs to be present.
Althea Smart EHR telemedicine runs natively on iPhone, iPad, Mac, and any modern web browser. You can take a visit from the desk, the exam room, or on the move, same experience, same chart, same Althea Smart EHR.
A 15-minute live demo is the fastest way to see Althea Smart EHR telemedicine in action with your own workflow.
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