- Overview
- Business Benefits
- What is PRO?
- How it Works
- Testimonials
Today’s Practice Challenges
Increasingly, keeping up with the paperwork, processes and complex regulations required to run a profitable practice make it more and more challenging for you and your staff to focus on patient care. Multiple vendors and confusing technologies simply compound the frustration. Imagine if there was a single, integrated solution that would make it easier for your practice to operate at peak performance and profitability?
MD Synergy PRO SolutionTM
The Practice Revenue Optimization (PRO) SolutionTM from MD Synergy provides an easy-to-use system that allows you to increase practice efficiency, improve operational control and increase revenue.
Streamline Workflow Processes with our Integrated Components
The MD Synergy PRO SolutionTM is offered as a web-based system composed of a series of fully integrated components, including:
- Scheduling
- Eligibility
- Document Management
- Transcription Services
- EMR
- Revenue Cycle Management
- Patient Portal
- Medical Supply Store
- Consulting Services
Business Benefits
Leverage a Fully Integrated Practice Revenue Optimization SolutionTM
- A fully integrated offering streamlines your front- and back-office processes from patient intake to final collections.
- The web-based interface enables anytime, anywhere access to up-to-date information and tasks which improves efficiency and accuracy.
- Patient information is entered once and is made available to all components of the PRO SolutionTM.
- On-demand reports and expert consulting help you evaluate your past performance and plan for the future.
Ease Staff Stress Levels
- Single sign-on makes it fast and easy to use any component of the system.
- Single-entry of patient data eliminates time-consuming duplication.
- Centralized, online access to all information and tasks simplifies administrative processes, making your jobs easier and less stressful.
- Instant communications with your dedicated account team help you navigate insurance issues, answer billing questions and partner with you and your staff so you can concentrate on your patients.
Deliver More Efficient and Quality Care
- Streamlined processes help eliminate paper-handling, resulting in fewer errors, greater productivity and faster turn-around times.
- Easier access to accurate, up-to-date information gives you and your staff time to focus on providing high-quality patient care.
- Better control and accuracy improves the level of service today and helps you plan for the future.
Enjoy the Rewards of Higher Profits
- Better balancing, control and accuracy ensure every charge is captured and billed.
- Correction of improper coding, inaccurate data capture and under-billing help you recover maximum revenue.
- Electronic billing, improved collections methodology and credentialing expertise quickly boost your cash flow.
What is Practice Revenue Optimization?
Practice Revenue Optimization is quite simply the ability to achieve more operationally while maximizing cash flow. It gives you the potential to spend more time with more patients; reduce operational and overhead expenses and still increase overall practice revenues. MD Synergy delivers Practice Revenue Optimization through its innovative PRO SolutionTM, which simplifies and enhances the clinical workflow to improve operational performance.
What is the MD Synergy PRO SolutionTM?
The MD Synergy PRO SolutionTM is an integrated offering designed to optimize practice revenue by:
- Integrating all data and processes of a practice into a unified system
- Incorporating multiple application components into a single end-to-end solution including: scheduling, revenue cycle management, EMR, transcription services, document management, patient portal, medical supply store and business office staffing services
- Fine-tuning internal office processes to minimize operational time and expense
- Delivering all information and tasks through an intuitive web-based interface to reduce the learning curve and provide a unified view of all information
- Digitizing paper-based documents so you have instant access to them
- Incorporating best practices and procedures to help streamline office processes
- Meeting the individual needs of specialty practices such as Physical Therapy, OB/GYN, Surgery, Gastroenterology, ENT, Orthopedics, Cardiology, among others
- Delivering superior, expert support and service
Patient-flow Scenario
See how all MD Synergy offerings fit together to offer a comprehensive solution
Referrals and Appointment RequestPatient gets a doctor referral and visits the Clinician’s patient portal to request an appointment online and submit basic demographic information.
Related PRO SolutionTM Component:
Online Scheduling Medical Front Office staff verifies insurance, schedules patient with in-network provider and confirms appointment with patient via phone or email.
Related PRO Solution Component:
Patient IntakeInsurance card and patient information is scanned into system.
Co-pay is collected.
Related PRO Solution Components:
Document Management, Revenue Cycle Management
Office VisitClinician sees the patient
- Enters Superbill charges/ electronic Charge Ticket
- Enters notes online in EMR and/or
- Dictates notes for transcription
Related PRO Solution Component:
Health Information Exchange (Patient Portal)
Patient Checkout and Follow-up Follow-up appointment is scheduled and automatically emailed to patient with clinical reminders.
Related PRO Solution Components:
Revenue Cycle Management, EMR, Transcription Service
Patient Information Recording and StorageMedical Front Office scans Superbills, patient and payment information into system for archival and later retrieval.
All information is accessible to everyone in real-time.
Related PRO Solution Component:
Claims ProcessingMD Synergy staff inputs claims information and sends to insurance company.
Problems and exceptions are logged and tracked. Missing data is requested, received, and processed.
All information is accessible to everyone in real-time.
Related PRO Solution Component:
CollectionsMedical Front Office batch and scan Insurance Denials/Explanation of Benefits (EOB).
MD Synergy staff process and manage collections.
Related PRO Solution Component:
Revenue Cycle Management, Document Management
Payment Processing and AccountingPayment is mailed or electronically deposited in Medical Office’s account.
Medical Front Office batches, scans and loads EOBS into system.
MD Synergy staff sends statements to patients and follows up.
Patients can log into the Patient Portal at anytime to view payment history and make payments.
Related PRO Solution Component:
Revenue Cycle Management, (Health Information Exchange) Patient Portal
ReportingMedical Offices receives monthly reports to help monitor performance.
Related PRO Solution Components:
Medical Supply OrdersClinician orders medical supplies online.
Related PRO Solution Component:
What Users Say about MD Synergy
"Revenues have increased, patients are happier, my front desk staff is working more efficiently, and we have been able to implement some new features that have really saved costs: we no longer need a server, we now have centralized scheduling, and our documents have all been scanned."
"We've relied on MD Synergy since the very beginning of our practice. They got us established, worked with us through our growing pains, and have helped us expand to the size we are today. Can't imagine any other company providing as much expertise as MD Synergy has."
"Truly the 'Nordstrom's' of Billing Services. First class support and service, and nothing is hidden from us. No surprises."
"It's great to have everything all in one place -- one log in gets us to every bit of information we need to manage our patients and our practice."
